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I'm Jie, a Ph.D. candidate, researcher, and designer based in Sydney.

Hello there! I’m Jie — a Sydney-based design researcher and PhD candidate at UNSW, where I’m exploring smart home technologies for older adults. I’m passionate about user-centered experiences, service design, and co-creation. With a strong foundation in qualitative research, design ethnography, and participatory methods, I love uncovering deep insights and turning them into thoughtful, human-centered systems and services.​

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I specialize in bridging UX, service design, and strategy—bringing together people, tools, and ideas to shape meaningful interactions and product-service ecosystems.

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When I'm not designing, you'll likely find me exploring playful invention videos or tending to my digital farm in Stardew Valley. Thanks for visiting—I’m excited to share my design journey with you!

My competencies and strengths:

  • User-centred research: UX, Qualitative Design Research Methods, Field-based research, Design ethnography

  • Service design: Service design methods, Product-service systems

  • Co-design: Participatory design, Generative design tools

  • Design strategy: Design thinking, Design management

Contacts

©2025 by Jie Meng

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